Privacy Policy — Halo Hospitality, LLC
At Halo Hospitality, LLC ("Halo Hospitality," "we," "us," or "our"), accessible at www.halo-hospitality.com , one of our main priorities is the privacy of our visitors and guests.
This Privacy Policy describes the types of information collected and recorded by Halo Hospitality, LLC and how we use it.
If you have additional questions or require more information about our Privacy Policy, contact us at Office@halo-hospitality.com.
This Privacy Policy applies to our online activities and is valid for visitors to our website with regard to the information they share and/or that is collected on this website. This policy is not applicable to information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide it. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you choose to provide. If you make or inquire about a reservation, we may collect your name, contact information, and reservation details in order to provide our services.
How We Use Your Information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website and guest services
Process and manage reservations and guest stays
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to your reservation or the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud
Text Messaging
Halo Hospitality, LLC sends text messages related to your reservation: booking confirmations, check-in instructions, and guest support. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe at any time, or HELP for assistance. Text messaging originator opt-in data and consent will not be shared with or sold to any third parties or affiliates for marketing or promotional purposes.
Consent to receive text messages is not a condition of booking. You may opt in to text messages by checking the optional consent box where you provide your mobile phone number on our booking or check-in form.
Log Files
Halo Hospitality, LLC follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is to analyze trends, administer the site, track users' movement on the website, and gather demographic information.
Cookies and Web Beacons
Like any other website, Halo Hospitality, LLC uses cookies. These cookies are used to store information including visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the user experience by customizing our web page content based on visitors' browser type and/or other information.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that the business has collected about consumers.
Request that a business delete any personal data about the consumer that the business has collected.
Request that a business that sells a consumer's personal data not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at Office@halo-hospitality.com.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at Office@halo-hospitality.com.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Halo Hospitality, LLC does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.